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Services Offered Click here to r
GoCambodia: Offers Professional Cambodian/Khmer Translation Services between Cambodian and major world languages
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Frequently-Asked Questions
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1. Why choose GoCambodia Translation?
- To provide
accurate, timely and high-quality translations, GoCambodia
Translation follows a strict translation procedure which
includes proof-reading, editing, formatting translated
documents, review and feedback. We provide multi-language
translation platforms within a fast turn-around with
reasonable prices and excellent accuracy.
- 2. Where is your company located?
- GoCambodia Translation is conveniently situated in Phnom
Penh, Cambodia. Please check the address below:
170 Norodom Boulevard, Phnom Penh 12301,
Cambodia
Tel: +855 23 212004
Fax: +855
23 212005
See map... -
3. Could you tell me about your translation process?
- Read our
Translation Procedure page.
- 4. Where will my document be kept, and level of its
confidentiality?
- All of received documents from clients are treated with
utmost confidentiality, and the documents are only used by
assigned Translators. No parts of the documents are reproduced,
copied or distributed to any third parties. We undertake to
respect all of our clients' confidential documents with good
faith. If and when special precautionary measures are required,
please kindly inform us.
- 5. How do I get a translation quote?
- You can submit documents to be translated to us via filling
out Quotation Form or
send to us by email so that we can confirm you the exact date of
delivery and price of translation. For general translation
price, please refer to the
Price List.
- 6. What are the basics of your pricing?
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- Language pairs to be translated
- Number of words/characters in source code
- Deadline
- Complexity & level of specialist knowledge required
- 7. Do you have an Agreement of Translation?
- Every translation case always has an agreement. Please check
our
Translation
Agreement.
- 8. Can I check and review a few pages of translated docs
before proceed further?
- No, we don't support such service except your documents
exceed 40 pages.
- 9. Do you provide statement of work during translation
process?
- Normally we don't provide any statements regarding to how
much the work have been done. If you want to know every steps of
translation, please inform us when submitting documents.
- 10. How do you deliver the translated documents to clients?
- In general projects, we deliver translated documents to
clients by fast-delivered way, electronic mail in various
requested format (doc, xls, pdf, ppt, txt, rtf, jpg, ...)
- 11. What Cambodian fonts will you use in translated
documents?
- We use popular Cambodian fonts, Limon fonts for PC and ABC
fonts for Macintosh. If they don't exist in your computer
system, you shall install them manually. The used fonts will be
sent together with translated documents.
- 12. What can you help me if I have problem with printing job?
- Usually, we don't encounter any problems relevant to
printing, but if you can't print the translated documents
properly, you can ask us for help.
- 13. Your company working hours and customer care service?
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- Monday through Friday : 7.30 - 17.00 (GMT +7)
- Saturday : 8.00 - 12.00 (GMT +7)
- Customer support:
- 14. Will you expand the service by supporting other
languages?
- At present, we support popular languages used in Cambodia as
you'll see on the Price List. Other languages will be supported
in future in response to demand of clients.
- 15. Do you provide interpretation service?
- Yes, we support interpretation service to answer client's
need. Currently, our interpretation service is limited to some
assignments. If you have any enquiries relevant to
interpretation service, please
Email Support.
- 16. What are your payment methods?
- We accept payment by credit card (transaction through
PayPal.com) and also receive payment through bank account.
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